The Basics of the Quote-to-Cash (Q2C) Process
Sales Training

The Basics of the “Quote-to-Cash” (Q2C) Process

Wednesday, July 4, 2018

The Basics of the Quote-to-Cash (Q2C) Process

What goes into your pricing discussions and metrics?

If you’re like many businesses, you take into account the product or service, as well as the people costs and other expenses.

But there’s a process that’s more encompassing and therefore more holistic, too: quote-to-cash.

What is “Quote-to-Cash”?

Quote-to-cash is just that—the whole thing, start to finish, from the moment you begin your lead process to the moment you collect the cash for the product or service.

Along the way, all the data is gathered, which in turn leads to various points in which efficiencies can be identified in order to build a stronger, leaner business.

It sounds like a very involved process, but technology can really help take some of the pain out of transitioning from doing this via a mixed-up method of by hand and by computer.

So what does the tech-focused quote-to-cash process look like and how can you adapt yours? This graphic explains it:

 

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The Basics of the Quote-to-Cash Process

Via Salesforce

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