I’ve worked as both a full-time and part-time retail customer service associate for several different companies in my 20+ year career. My retail experience ranges from ringing registers at small independent shops to stocking shelves at big box department stores to selling wares in county fairs to manning vendor booths at huge international tradeshow events.
Category: Sales Training
Looking for ways to increase your sales and improve your selling techniques? I wrote these useful articles with my most proven and effective sales tips guaranteed to help you hit your sales goals.
Ask any salesperson and they’ll likely tell you that they can’t do their job successfully if they don’t have an avenue to generate and manage leads. But it’s the latter part of the process — the management — that can be the trickiest of all for people to manage. Any lead management strategy has to […]
Every business goes through tough times when profits are down and the economy is suffering. But that doesn’t mean you as a business owner should just sit back and do nothing. If you are seeking ways to help grow your business during rough economic slowdown periods, keep reading and learn how taking just a few […]
No matter how well a business is run, mistakes will inevitably happen. We’re all human, afterall. And when these mess-ups occur, there is always the chance of an unhappy customer (either justified or not) venting their anger onto the Internet by leaving a negative online review. How well you respond to this negative online review […]
In order to set powerful goals that are achievable, you must first take some time to research your vision and see if they are doable. It is true that you want to challenge yourself. However you also do not want to make the goals so hard that you experience only failure time and time again. […]
“Sow a thought, reap an action; sow an action, reap a habit; sow a habit, reap a character; sow a character, reap a destiny.” ― Stephen Covey, The 7 Habits of Highly Effective People I’ve read recently that Covey adapted this quote from Gandhi. Regardless of who said those words first, the quote holds the key […]
We’ve all, of course, read about the spectacular success of startups. It’s impossible to escape the amazing tales of people starting with an idea in a garage (think Apple) and growing it into a billion-dollar global business. But a startup isn’t as easy as those well-known stories might have you think. There’s a little bit […]
Email may not have the cutting edge, high-tech appeal of some of the other marketing tactics. However, when done right, email marketing for financial advisors can be remarkably effective. In order to build a productive email campaign, advisors should begin by examining the needs of their audience. A broad-based “spray and pray” approach is the […]
Customer service departments of big companies engage with thousands of customers every day. Each interaction holds importance and the company can use it for their benefit. But the increasing number of these interactions means it is impossible to look at each one of them individually or to understand the individual customer journey. That is where […]
From the moment the first stone tools were crafted by hand in a cave, the purpose of technology has been to make work easier.
Mobile apps save small businesses over 370 million hours of their own time, saving an average of $14,000 each year. As an entrepreneur, you’re probably wearing many hats, juggling every activity from finance and accounting to sales and marketing. With the evolution of rapidly changing technologies, using mobile or desktop apps can benefit your business in many ways […]
Real estate is an extremely competitive field. It’s saturated and ruthless—but professionals who put in that extra effort are going to be rewarded. Real estate marketing has always been something that only a few people figure out. It’s either spammy or just plain disconnected.
What goes into your pricing discussions and metrics? If you’re like many businesses, you take into account the product or service, as well as the people costs and other expenses. But there’s a process that’s more encompassing and therefore more holistic, too: quote-to-cash.
By definition, forecasting is inexact. It is a data-focused assessment of possibilities; and yes, there is a lot of guesswork involved. The ideal is to minimize the guesswork through the systems and strategies you implement – as well as the accuracy of the data you use.
Smart business owners are constantly searching for effective ways to increase customer retention while also reducing their costs on acquiring new ones. Depending on who you ask, retaining customers is either valuable — or really, really valuable. By some estimates, a repeat customer is the equivalent of striking gold. One study found that increasing customer retention rates […]
Information available to a B2B buyer in today’s digital milieu has always been a double edged sword for sales and marketing. It works for you if you can control it. Information comes from your sales team, your website and your press releases. Outside that – it’s a free-for-all. As we all know, the latter is […]
Are you able to handle all the emotions that come with failing? If you don’t, you’re definitely not alone. Rejection is the single biggest apprehension of outsiders-looking-in when it comes to sales. Don’t think that all is lost. Sure, being a salesperson, you need to have thick skin—but a big step toward overcoming sales rejection is preparation.
To grow a business these days, one needs to understand why traditional sales and marketing strategies are failing and how to develop a sales marketing strategy that works.
Increasing B2B sales isn’t simply a matter of putting out your shingle and hoping that more customers will come your way. Businesses who purchase from you want to believe they have the right vendor at the right time for the right price. Since there are more people involved and there are higher price points, it […]
What makes a salesperson great? Is it experience? Skill? Drive? Salespeople work in different contexts and situations– there’s really no single answer to this question.
Gone were the days when people used to live in caves. Now the world has changed and it certainly asks for the survival of the fittest. The world is growing at lightning speed in every department and with that one has to grow accordingly. The following are the points which you should keep in your […]
